Senior Operations Support Representative
Company: Schneider
Location: Green Bay
Posted on: October 11, 2024
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Job Description:
Location: Green Bay, WI Shift: 3rd Shift Work model: Hybrid
Schedule: FULLTIME; Sunday - Thursday 9:00 p.m. - 5:00 a.m. Job
overview: Schneider is seeking a Senior Operations Support
Representative in Green Bay to provide excellent customer service
to both Schneider drivers and customers during non-traditional
business hours. The Senior Operations Support Representative will
answer calls, track orders and solve driver- and customer-related
problems that arise. Responsibilities: Act as a subject matter
expert for drivers and customers. Solve problems to prevent
customer delays. Provide updates to first shift associates on
issues that occurred during non-business hours. Maintain strong
working relationships with customers, drivers and team members. Use
a wide range of technology to accurately and efficiently complete
work. Skills and qualifications: High school diploma or GED. Strong
problem-solving skills. Effective written and verbal communication
skills. Able to work non-traditional business hours. Pay and
benefits: Associate will be provided partial scheduled remote
options after one year in role dependent upon associate meeting the
performance expectations of the role. Medical, dental and vision
insurance. Company paid life insurance. 401(k) savings plan with
company match. Paid time off and paid holidays. Results-based
incentive pay program where you can earn above and beyond your base
pay. Tuition reimbursement. See full list of operations benefits .
PI248562054 Date posted: 09/24/2024
Keywords: Schneider, Sheboygan , Senior Operations Support Representative, Professions , Green Bay, Wisconsin
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